DEX - Clients

Adding Clients: Social Planet First vs. DEX CM Direct
Option 1: Add Client in Social Planet, then Import to DEX CM (Recommended) This is generally the recommended approach if you plan for the client to partic...
Tue, 15 Jul, 2025 at 11:35 AM
Creating an Individual DEX Score
When providing Individual Support to participants in the Settlement Engagement and Transition Support (SETS) program, the Standard Client/Comm...
Wed, 16 Jul, 2025 at 3:59 PM
DEX Community Scoring
For the Settlement Engagement and Transition Support (SETS) program, the Community SCORE domains expected to be collected and recorded are: Community ...
Wed, 16 Jul, 2025 at 4:22 PM
Adding Client Notes in DEX CM
Client notes are vital because they add the 'why' and 'how' behind a client's progress, going beyond just the numbers. Think of them as ...
Wed, 16 Jul, 2025 at 4:41 PM
Understanding Your DEX Scores: Telling the SETS Client Story
DEX Scores aren't just numbers – they're how we capture the incredible journey and progress of clients in the Settlement Engagement and Transition S...
Wed, 16 Jul, 2025 at 4:55 PM
DEX Scoring Tip: Focus Your Session Scores!
When recording DEX Scores for your clients, it's a best practice to keep each Session Score focused on just one or two key domains. Refer to Data Excha...
Wed, 16 Jul, 2025 at 5:02 PM
Adding Clients and Sessions to a Case File
Ensure the Case File has already been created. See article In the DEX CM Main Menu select Case Files enter Client Name in Search and then select Edit  ...
Wed, 16 Jul, 2025 at 5:13 PM
Adding Case Files
A Case File acts as a container that links client and session data to location and program activity information.  Go to Main Menu, select Case Files, ...
Wed, 16 Jul, 2025 at 5:19 PM
Adding DEX Clients
To add a new client select Main Menu then Clients, select Add Client + Use the Search feature to see if the client already exists. The system check...
Wed, 16 Jul, 2025 at 5:21 PM