DEX - Workflows

Adding a New DEX Client
From the Social Planet Front Desk  Select on Clients then Add Client + Enter Client Information Go to DEX CM  ...
Fri, 11 Jul, 2025 at 2:34 PM
Logging into DEX CM
Go to www.socialplanet.com.au Then select Login  Enter your Username and Password and select Login Then select on your Organisation...
Fri, 11 Jul, 2025 at 2:38 PM
Add a Social Planet client for DEX
Go to Social Planet Front Desk  Select on Clients then Client List  Lookup Client to see if they’ve been already entered. Search First Na...
Fri, 11 Jul, 2025 at 3:19 PM
Glossary of key terms in the DEX CM
Social Planet (SaaS) Social Planet helps Community Centres deliver programs and classes for clients. It enables people to book online or for staff to bo...
Mon, 14 Jul, 2025 at 11:46 AM
ADD a DEX CM client
Go to Switch to DEX CM Select on Dashboard > Team   Go to Client List > Add Client  Enter Client Name, Email, Mobile and Phon...
Mon, 14 Jul, 2025 at 11:55 AM
Add a Case File
In the Switch to DEX CM Select on your Team in the Dashboard Select on Case File  Use Search to find an existing Case File or  ...
Mon, 14 Jul, 2025 at 12:04 PM
Creating a Community Activity for DEX Scoring
Steps needed to create a Group or Program Activity in Social Planet Go to Social Planet, Front Desk Go to Activities, Add Activity Enter...
Tue, 15 Jul, 2025 at 11:07 AM
Set up your Activity for DEX Reporting
Go to Activities then Current In the Search enter the Activity Name ie Community Skills & Wellbeing Fair Then select Edit  In the Det...
Tue, 15 Jul, 2025 at 11:20 AM
Book clients into DEX activity
Go to Social Planet, then Clients click on Client List Then in the Client List >  Search Client Name or Mobile.  Make sure clients have alrea...
Tue, 15 Jul, 2025 at 11:21 AM
Create a Community DEX Score
Go to Social Planet select Switch to DEX CM In the Dashboard select on your Team  Go to the Case Files Then select + Add DEX Case Fil...
Tue, 15 Jul, 2025 at 11:23 AM