Finance

Keeping track of invoices and late payments
1. Go to Main Menu then select Payments and click on Invoicing then select the Aged ...
Sun, 1 Aug, 2021 at 4:37 PM
Payment plans for helping financially disadvantaged clients
As an activity provider you may want to offer payment plans to clients. This allows them to pay in series of invoiced instalments. For example, a payment pl...
Mon, 28 Jun, 2021 at 12:11 PM
Payments Ledger
For reconciliation purposes we’ve created a ledger system so you easily track all the invoices, payments, and credits assigned to clients.  1. Go to the...
Mon, 28 Jun, 2021 at 12:13 PM
Determining the amount of funds held in the Pin Payments account
Wanting to know the balance of your Pin Payments account?  The amount of funds you’ve generated from online credit card sales. This information is useful if...
Mon, 28 Jun, 2021 at 12:16 PM
Customer advised their credit card hasn’t been charged after their booking
This problem occurs with booking for classes / events where the booking process type is Booking After Confirmation. Where a staff member must manually charg...
Mon, 28 Jun, 2021 at 12:19 PM
Merging separate client invoices into the one invoice
A client has multiple invoices for different activity costs and you want to merge these costs into the one invoice. Then do the following: 1. Go to Main...
Thu, 12 Aug, 2021 at 4:21 PM
Completing a Bank Reconciliation with Social Planet
You can create a reconciliation report with Social Planet based on a specific time period including the ability for it to be downloaded as a CSV file.&n...
Sun, 22 Aug, 2021 at 4:06 PM
Viewing Credit Balances
You can check the amount of credit owing to customers by clicking on Client Funds and downloading a CSV file. 1. Go  to Main Menu select on Payments cli...
Sun, 19 Sep, 2021 at 8:41 PM
View Activity / Class Payments for a specific term period
 View the total payments my Centre or Neighbourhood House has received for each activity/class over a specific term period.  1. Go to Main Menu select A...
Mon, 1 Nov, 2021 at 2:09 PM
Issuing refunds from Social Planet for different payments
If a person has paid using our Credit Card payment gateway.  1. Go to Main Menu select Payments then Invoices click on Paid tab.  2. Use Search to f...
Thu, 13 Jan, 2022 at 1:05 PM