Starting Out
Setting up the platform for your organisation
Now that you have logged into Social Planet for the first time, there are a few important setup tasks to complete. These involve entering information about ...
Mon, 17 Oct, 2022 at 10:15 AM
Logging In Go to https://www.socialplanet.com.au/site/login Enter username and password. You will be taken to the Frontdesk, your homepage. ...
Mon, 8 Jan, 2024 at 11:59 AM
Guide You will see on the top right-hand side of each page or window a guide icon. If you need help, select the guide button and helpful informat...
Wed, 28 Jul, 2021 at 10:12 PM
From the Frontdesk, go to Activities and select Add Activity+. Enter Key Information. When creating ACFE-funded activities, always select Clas...
Wed, 14 Feb, 2024 at 11:17 AM
Set up a central person who is responsible for fielding questions / enquiries that arise from your events and activities. Go to the Main Menu select...
Wed, 14 Feb, 2024 at 11:20 AM
Before creating your first class or event in Social Planet you need to add a site. A location for where the events will be held. Then add the spaces ie roo...
Wed, 14 Feb, 2024 at 11:22 AM
From the Frontdesk, go to Clients and select Add Client+. Fill out the relevant information in the Person section. Preferred name will be ...
Tue, 16 Jan, 2024 at 9:25 AM
Social Planet has found that greater participant engagement leads to greater participant retention for your activities and events. So, make sure to update y...
Mon, 20 Mar, 2023 at 9:53 PM
Receive an email notification when an online booking has been made. 1. Go to Main Menu select Settings then select the Requests tab 2. On the ...
Mon, 1 Nov, 2021 at 9:50 AM
Go to Main Menu, then Clients, select Client List In the Client List enter the Client’s Name in the Search Fields Select the Actions Button a...
Wed, 14 Feb, 2024 at 11:23 AM