Logging In 

  1. Go to https://www.socialplanet.com.au/site/login

  2. Enter username and password.

  3. You will be taken to the Frontdesk, your homepage.




Navigation 

From the Frontdesk, you’ll see the Global Navigation Menu on the left-hand side of the webpage. 

This menu displays all top-level sections of Social Planet, such as –

  • Visit home page - View your online activities and classes

  • Account - Change organisational settings.

  • Clients - View and edit clients.

  • Staff - View and edit staff.

  • Volunteers - View and edit volunteers.

  • Groups - View and edit user groups and membership lists.

  • Entities - View and edit the organisations hiring spaces at your Centre. 

  • Activities - Add and manage activities and classes.

  • Venue Hire - Manage your neighbourhood house sites and classrooms.

  • Requests - Process front and back-end booking requests.

  • Messages - Communicate with clients by SMS/email.

  • Notes - Manage client and activity notes.

  • Education - Manage ACFE subjects, enrolments, reports and settings. 

  • Payments - Manage payments, charges and invoices.

  • Workload - Assign staff and volunteers to your Centre's projects

  • Reports - View data and metrics concerning your Neighbourhood House. 

  • Support - Select our knowledge base for online help




Guide 

You will see on the top right-hand side of each page or window a guide icon. If you need help, select the guide button and helpful information will be displayed.