- Enable Multi-Factor Authentication (MFA)
- Set up MFA for your account to add an additional layer of security beyond passwords
- Require all staff members to use MFA when accessing the platform
- Implement Strong Password Policies
- Create unique passwords with at least 12 characters combining letters, numbers, and symbols
- Never reuse Social Planet passwords on other websites or applications
- Consider using a password manager to generate and store complex passwords
- Manage User Access Carefully
- Only grant platform access to essential staff members
- Assign appropriate permission levels based on job responsibilities
- Immediately disable accounts when staff members leave your organization
- Regularly audit user accounts to remove unnecessary access
- Handle Downloaded Data Securely
- Delete CSV exports containing client data immediately after use
- Never store client data on personal devices
- Password-protect any files containing sensitive information
- Avoid sending client data via email; use secure file sharing when necessary
- Protect Your Login Credentials
- Always log out completely when finished, especially on shared computers
- Never share login credentials among staff members
- Use Google Chrome (Social Planet's preferred browser) for optimal security features
Social Planet Security Best Practices Print
Created by: Michael Hillier
Modified on: Thu, 15 May, 2025 at 9:07 AM
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