For organizations like Multicultural Services, connecting with the community and ensuring access to vital programs often means offering free activities. In Social Planet, setting up an activity as "Free with Required Booking" is a powerful tool to manage these crucial programs effectively, ensuring you can serve your community best. 


  1. From the Frontdesk, go to Activities and select Add Activity+

  2. Enter Key Information.

    • Select Event as the Activity Type. 

    • Enter the Publish Name

    • Internal Name

    • Teaser

    • Description 

    • Image (Optional)

    • Capacity ie. maximum number of people who can attend

  3. Enter Location and Contact Information.

    • Select from Existing Location drop-down list.

    • Select an Existing Contact from the drop-down list or add a new activity contact. 

  4. Enter Sessions.

    • Add session dates by selecting From Year and From Month.

    • If your activity is a recurring event, select the date pattern from the choices under “Is there any recurring date pattern?”. 

      • Days on which the activity takes place will be highlighted in orange. 


    • Add Start Time, formatted as hh:mm xm (hour:minute am or pm)

    • Enter Hours and Minutes for the activity duration.    

    • Select Check Conflicts the system checks to see if the space is available at that time.

  5. Enter Booking Options.

    • Choose Free with Required Booking as the Booking Method

    • Select from Purchase Options choose Person Must Pay For All Sessions (It means that when a person books into a 6 week course, they're allocated to all sessions) 

    • Ignore the Booking Lockout Period, the latest time when bookings can be accepted.

    • Ignore the Refund Policy.

    • Ignore the Transportation Arrangements.

  6. Enter Categories and Interests.

    • Select the categories and interests that best describe your activity.

  7. Enter relevant Audience Characteristics. 

  8. Press Add Activities.

  9. An all-finished message tells you that the activity is now created.

To further develop your activity, select the Go to Activity button.