1. Full Session Package Setup

  1. Go to Activities → Current → find activity → Edit
  2. Settings → Booking Settings → select Person must pay for all sessions
  3. Ticket Packages → Edit existing package or +Add Package
  4. Enter total number of sessions in package
  5. Select Public and Backend availability
  6. +Add Ticket with full price for all sessions

Important:

  • Participants must book and pay for the entire series
  • Full payment collected at registration
  • Best for committed programs (classes, courses, workshops)
  • If using multiple packages, clearly label each with session count
  • No proration available with this option


2. Pro-Rata Booking Setup

Social Planet will automatically divide ticket price by total sessions to calculate per-session cost. Contact Social Planet to activate this feature.

  1. Go to Activities → Current → find activity → Edit
  2. Settings → Booking Settings → select Person only pays for all remaining sessions
  3. Ticket Packages → +Add Package
  4. Enter session count, check Package is visible to the public
  5. +Add Ticket for this package
  6. When editing the package, check ✓ Ticket prices in this package will be prorated based on number of remaining sessions
  7. Select Public and Backend availability status

Important:

  • Calculation based on sessions in package, not activity
  • Create separate package for "Come & Try" single sessions
  • Pro-rata applies to credit card charges, invoices, and backend bookings
  • Invoice will show: adjusted sessions, per-session price, and remaining sessions


3. Casual Booking Setup (Individual Sessions)

  1. Go to Activities → Current → find activity → Edit
  2. Settings → Booking Settings → select Person can pay for individual sessions
  3. Ticket Packages → +Add Package
  4. Set package to 1 session only
  5. Name it "Single Session" or "Casual Attendance"
  6. Select Public and Backend availability
  7. +Add Ticket with per-session pricing

Important:

  • Participants can select specific dates to attend
  • System shows available sessions during booking process
  • Perfect for drop-in activities (yoga, fitness, art studio)
  • Consider offering both single-session and multi-session packages
  • Session capacity is tracked individually