Enrolment are not showing in my Subject despite booking students into the class : Social Planet

Enrolment are not showing in my Subject despite booking students into the class Print

Created by: Michael Hillier

Modified on: Sun, 19 Sep, 2021 at 9:08 PM

You cannot see any student enrolments in the Subject Unit pane despite booking them in. There are possibly two reasons for this occurring.

1. The Activity Type was set up as Activity/Event instead of Class / Training

2. An enrolment wasn't created in the Requests Tab

Easy problems to fix

1. Go to Main Menu select Activities in the Search field enter the Activity Name, select Edit

2. Go the Details tab in the Basic Info pane select Edit

3. Select Type and choose Class / Training

4. Go to the Requests tab, notice on the client tile there is an Action - Enrolment records need to be created select the Actions button

5. Select the Create enrolment in the drop down Action list

6. Notice a subject unit has been created under Enrolments

Michael is the author of this solution article.

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Enrolment are not showing in my Subject despite booking students into the class Print