Changing a client's ticket from Concession to Full Fee : Social Planet

Changing a client's ticket from Concession to Full Fee Print

Created by: Michael Hillier

Modified on: Mon, 23 Aug, 2021 at 1:27 PM

The client doesn't meet the concession eligibility standard or you just need to change the ticket after they've been booked in.

1. Go to Main Menu then Activities select Current

2. Enter the Activity Name in the Search field, select Edit and go to the Requests tab

3. Use Search to find the client, go to Actions and select Change Details select the new ticket and press Save

Michael is the author of this solution article.

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