From the Frontdesk, head to the Staff header, click Staff List.
Search their name, click Edit.
On the Profile tab, on the Important Notes panel, click +Add.
This opens the Add Note window. Here, you can –
Date/time
Title
Description
Tickbox - Is a priority note that stays at the top of the note list
Labels
Click Add.
The note is time stamped and displayed in the Important Notes tab, from here you can Edit or Delete (X).
