1. Go to Main Menu then select Payments and click on Invoicing stay on the Current tab

  2. In the Search bar enter the Client’s Name 

  3. Click on the View button on the Client Tile.

  4. The invoice will be displayed, scroll down to the Description (activity name, the ticket package and ticket price) and select the Edit button 

  5. The Edit Invoice Item window will be displayed, change the Amount and select the Save button


  1. Enter a note to document the adjustment, go to Log pane, select the Edit Note button, Edit Note Invoice window pane will be displayed. Add Note then select the Save button. This description will appear in the Aged Invoices table. 


  1. * Important - Re-issue the Invoice so the changes can be updated on the PDF for emailing and downloading. Select the Reissue button 

8. To send the amended invoice to the client select Send Email or Download PDF button.