Once you’ve set up your first activity, you must add session packages and ticket prices.
Ticket Packages
The system creates a default one-session package when you first add an activity. If your event is a one-off, use this package type to assign tickets. For activities with multiple sessions, you’ll need to modify this package.
From the Frontdesk, head to the Activities header, click Current and then Edit on the activity of your choice to see the summary tabs.
Go to Settings, this page allows you to change your booking and purchase options.
On the Ticket Packages pane is the Standard (1 sessions) package, click Edit to open the Edit Package window. Update the name, number of sessions and package description.
Tick Is Enabled to ensure your package is available for both online and admin based bookings.
Select Package is visible to the public, if you want this package to be used for other participants booking through the Social Planet platform.
Voila! Your new session package is created. Now, to create tickets.
Ticket Prices
On the Ticket Packages pane, select the +Add Ticket button
Add the Ticket Type, Name and Description.
Enter the Advertised Price, which is the amount you want participants to pay OR Entitlement after fees, which is the money you will receive after Social Planet’s fees are deducted. The other price will adjust accordingly.
Tick the GST checkbox if it applies to this activity.
Select Pricing includes cost of client transport if transport is provided in this ticket type.
Tick Is Enabled to ensure your package is available to book by participants.
Tick This ticket should be the default selection when making a booking if preferred.
Press Add and your new ticket is created!
Extra Tips
Remember to add multiple ticket types to accommodate different population groups, such as Concession and Early Bird.
For credit card bookings (excluding bookings made by invoice or paid on the day). This fee is 3% of the total activity costs, which is payment gateway and Social Planet fees.